Effective Date: January 1, 2026
AIGuardLabs ("we", "our") is committed to protecting the privacy of the data processed through our APIs. Because our service acts as a proxy and security layer for LLM interactions, we do not persistently store prompt data unless explicitly opted-in for forensic auditing (Enterprise Tier).
All data in transit is encrypted using TLS 1.3, and data at rest (if audit logs are enabled) is encrypted using AES-256. We are SOC2 Type II compliant.
When the PII Redaction module is active, sensitive data is replaced with tokens (e.g., [NAME], [SSN]) before the payload is forwarded to the LLM provider. This redacted data cannot be reconstructed by the LLM.
You agree not to use AIGuardLabs to bypass security controls of other systems or to facilitate illegal activities. We reserve the right to suspend API keys that exhibit malicious traffic patterns directed at our own infrastructure.
While our heuristic and ML models achieve high accuracy in detecting adversarial prompts and hallucinations, AI is inherently probabilistic. AIGuardLabs provides these tools as an added layer of defense and is not liable for damages resulting from zero-day exploits that bypass our filters, except as expressly guaranteed in custom Enterprise SLAs.
For GDPR, CCPA, or data deletion requests, please contact our Data Protection Officer at privacy@aiguardlabs.com.